Monday, June 1, 2009

Spin

On May 17, I contacted the gel-nails.com website to let them know I was really angry about the very inconsiderate (and I feel, rude) comments made to my entry about scattering Daddy's ashes. I wasn't very nice about it, either. As in, at all. I was more than a little angry, and not inclined to be respectful. Not very cool on my part, since it makes me look bad, but here's what I wrote:

I appreciate that you used a blog entry about my father's death and the horrible experience of spreading his ashes as a springboard to your gel-nails website. What a thoughtful thing to do. I commented to that effect, and you actually commented AGAIN trying to sell me and others on your website and product. You are contemptible. I can only hope that one day, someone does a similar favor for you. Asshole.

Someone there who only identified him/herself as Gel Nails Management replied to me the same day, and this is the email I got back:

How are you,

We are really really sorry for that, we are using marketing company to advertise for us, we have delivered them your email and made complaint, they assured me that who did this will be terminated. We are really sorry and don't know what or how to cover for our mistake, we know we are responsible for it because we hired them.

We apologize for anything they did, our company goals was always to run only best business.

Please forgive us.

Thank you
Gel Nails Management


I figured that was the end of it, and then I got this mail on the 22nd, I assume from the same person, as it bore no closing:

We are extremely sorry about the comment that has been posted on your blog and we would like to rectify this situation by finding out who has done it. We would really appreciate it if you can let us know your blog URL, the username of the person who has posted this comment, the comment posted and the date and time when such a comment was posted.
With these details we will try to track who has done this. Your cooperation in this regard will be really appreciated.

Sincere apologies once again for the inconvenience this has caused you


Interesting. Half of me - okay, a little more than half - thinks they're just trying to placate me and do damage control. But they might be serious. I'll keep you posted.

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